Privacy Policy
Effective Date: 11 April 2025
This Privacy Policy applies to the mobile application (“App”) developed and published by Fast Forward Interactive, on behalf of the Biokinetics Association of South Africa (BASA), and hosted on the Google Play Store and Apple App Store. This policy explains how we collect, use, disclose, and safeguard your information when you use the App.
By downloading and using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information, either directly from you or automatically through your use of the App:
a. Personal Information You Provide:
- Name
- Email address
- Membership ID
- Biokinetics practice details (Optional)
- Any information submitted through in-app forms
b. Usage and Device Information:
- Device model and type
- Operating system and version
- IP address
- App usage data
- Crash logs and diagnostic information
c. Location Information: We may collect location data if you grant the App permission to do so (e.g., for event check-ins or service mapping). You can opt-out via your device settings.
2. How We Use Your Information
We use the information we collect to:
- Provide access to membership features and services
- Authenticate user identity and manage member accounts
- Improve the performance and functionality of the App
- Send notifications related to BASA events, announcements, and updates
- Monitor and analyse trends and usage
- Ensure compliance with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your data:
- With BASA for membership and communication purposes
- With service providers and partners who support the App’s functionality (e.g., analytics, hosting)
- When required by law or to protect legal rights
- In connection with a merger, sale, or asset transfer
4. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Withdraw consent at any time
- Request deletion of your data
- Opt-out of non-essential communications
To exercise these rights, contact us at:
📧 info@fast-forward.co.za
or
📧 info@biokineticssa.org.za
6. Third-Party Services
The App may link to third-party websites or services. This Privacy Policy does not apply to those services. We encourage you to review their privacy policies before using them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our websites and within the App. Continued use of the App after changes are made signifies your acceptance of the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Fast Forward Interactive
📧 info@fast-forward.co.za
Biokinetics Association of South Africa (BASA)
📧 info@biokineticssa.org.za
🌐 www.biokineticssa.org.za